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Before you contact us
Do you need any of these?
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Clubcard
Contact Clubcard for:
Update your name or address
Report a lost or stolen Clubcard
Merge accounts with someone in your household
Clubcard points queries
Joining the Clubcard scheme
By Post
Please send your letter to:
Tesco Clubcard
Freepost
Tesco Sco 3145
Dundee DD2 3ZR
By Phone
Call:0800 591 688* or 0330 123 1688** Lines are open
Monday to Friday - 8am to 8pm
Saturday - 9am to 6pm
Sunday - Closed
* Free from BT landlines. Other providers vary. Calls may be recorded.
** Charged at local rate from mobiles and private telephones.
Clubcard Boost
Contact Clubcard Boost for:
How to order a Clubcard Boost
Status of Clubcard Boost orders
Information about our Clubcard Boost partners
Clubcard Boost order not received
Contact Clubcard Boost for:
By Post
Please send your letter to:
Tesco Clubcard Boost
PO Box 654
Crawley
RH10 1RG
By Phone
Call: 0808 100 0707* or 0330 123 0707** Lines are open
Monday to Friday - 9am to 8pm
Saturday - 9am to 5pm
Sunday - Closed
Business enquiries
If you wish to enquire about being a Clubcard Boost partner, please send an email with your details to Reward.partner@tescofreetime.com
* Free from BT landlines. Other providers vary. Calls may be recorded. ** Charged at local rate from mobiles and private telephones.

Clubcard Boost at Tesco queries

How do I know what was included in Boost at Tesco?
Look out for the Clubcard Boost icon across Tesco direct and Grocery websites to find which products are included.
  • General Clubcard Boost queries e.g. query with an order placed: 0808 100 0707* or 0330 123 0707** Monday to Friday: 9am to 8pm and Saturday: 9am to 5pm
    Clubcard helpline e.g. questions about your Clubcard account or your vouchers: 0800 591 688* or 0330 123 1688** Monday to Friday: 8am to 8pm Saturday: 9am to 6pm
  • Tesco direct: 0800 323 4050* or 0330 123 4050** Monday to Friday: 8am to 11pm, Saturday: 8am to 8pm and Sunday 10am to 6pm. If you are shopping on Tesco direct, your vouchers will be available when you checkout so you can choose whether to boost them or not when you make your purchase.
  • Tesco Grocery (Delivery Saver Plan): 0800 323 4040* or 0330 123 4040** Monday to Saturday: 7am to 11pm Sunday: 10am to 10pm
*Free from BT Landlines.
** Charged at local rate from mobiles and private telephones.
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